Frequently asked questions
How do I upgrade to Ddoo Pro?
Open Ddoo, go to Settings → Ddoo Pro, and complete the purchase through the App Store.
I purchased Ddoo Pro, but it is still locked.
Make sure you are signed in with the same Apple ID used for the purchase, then use Restore Purchases from the Ddoo Pro screen.
Does Ddoo require an account?
No. The current offline version of Ddoo can be used without creating an account.
Where is my data stored?
Products, inventory, sales, and reports are stored locally on your device in the current version of Ddoo.
Will deleting Ddoo remove my data?
Yes. Deleting the app or clearing its storage may permanently remove locally stored Ddoo data.
Can I restore Ddoo Pro on another device?
Yes. Sign in using the same Apple ID and use Restore Purchases to recover your Ddoo Pro entitlement.
Does Ddoo work offline?
Yes. Core inventory, sales, stock, and reporting features are designed to work offline.
Contact support
Contact us for purchase issues, bug reports, questions, or feature suggestions.
Reporting a problem
To help us investigate quickly, include:
- Your iPhone model.
- Your iOS version.
- Your Ddoo app version.
- A clear description of what happened.
- Screenshots or a screen recording, where possible.
- Steps that reproduce the issue.
Purchase and refund support
In-app purchases are processed by Apple. Refund requests and billing disputes must be submitted through Apple’s official purchase-support channels.
Privacy and legal
Review Ddoo’s Privacy Policy and Terms of Use.